Cloud Telecommunications

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Cloud Telecommunications 2017-10-31T16:31:38+00:00

Cloud Telecommunications

We are happy to announce our partnership with Firstcom Europe!  Company’s of all sizes will benefit from our cloud telecommunications service.  Just like you would subscribe to a mobile phone package, we have three plans for you to choose from.  This way, you can budget your monthly fees for business calls.

There are some great benefits to this simple system that we feel will suit our customers.

  • You do not pay any set up costs or pay for any equipment.
  • Quick up-and-running time, no hassle or knowledge required.
  • You get the latest technology with up-to-date features (Cisco IP phones + Universe App).
  • Divert calls easily.
  • Never miss a call again.
  • Affordable monthly fees.

Small businesses can instantly appear more professional

Enhance Your Company’s Image with these great features:

  • Display your work number on your mobile phone.
  • Provide callers with menu options via the IVR (Interactive Voice Response).
  • Set your opening and closing hours on your phone system.
  • Use call recording for audit trails, compliance or staff training.
  • On hold options – Personalise the message or music you like.

IVR (Interactive Voice Response)

IVR - INTERACTIVE VOICE RESPONSE

You can build a better relationship with your customers by using the Universe IVR system.  All calls are answered on the 1st ring whatever the time of day.  Use the simple drag and drop editor to create menus, initiate call recording, play sounds, control call flow and much more.  This system is one of the best in the telephony and hosted industry.

The Pricing Plans

Universe pricing plan

Interested?

If you’d like to find out how we can help, feel free to get in touch.

What is Universe?

This is Universe

What is Universe?

Universe is a user friendly cloud phone system.  With your own portal log-in, you are completely in control.  You can easily add/remove users and there are no limits on the amount of users you can have.  Call costs and features are included with every package, making this an easy way to budget your monthly costs.