Budget your monthly call costs with our VoIP Telephone Packages

If you are looking to budget your monthly call costs, we have the perfect solution for you. Our VoIP Telephone Packages are easy to understand. You choose what you want to pay. Not only is it better for your balance sheet, smaller businesses will come across more professional with it’s free IVR (Interactive Voice Response) system.


Three simple packages to choose from.
  • Lite: 1000 UK minutes included.
  • Regular: Unlimited minutes plus a Cisco IP Phone.
  • Executive: Unlimited minutes plus International minutes included with a Cisco IP Phone.
VOIP GDPR Compliant


With the GDPR (General Data Protection Regulation) now active, it’s good to know that call encryption comes as standard.


These fantastic packages have absolutely no set up costs.  If you would like a new Cisco IP phone, they are included in the price for regular and executive plans.  Choose which package best suits your needs going by how many minutes you think you’ll use in a month.

The monthly cost of each plan:

  • Lite: £10
  • Regular: £15
  • Executive: £20


You can enhance your company’s image easily with these great features:

  • Provide every caller with a menu option via the IVR (see below).
  • Set your opening and closing hours on your phone system.
  • Record your calls – perfect for staff training, audit trails and compliance.
  • Display your work number when you call from your mobile phone.
  • Personalise the on-hold options, music & messages.

What is the IVR?

"Interactive voice response is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via a keypad".

All your business calls will be answered on the 1st ring whatever the time of day.  You should never have to miss another call, and that is so important for our customers who value their business.  You can also divert calls easily.

Here is an example of a typical IVR set up:

VOIP IVR Easy to use system
You don’t need any technical know-how in order to set up the IVR. Simply drag and drop the order to your liking.


VoIP phones will need a good broadband connection.  If you find that your IP phones are slowing down your broadband browsing speeds, you may require a separate line, dedicated to your phone system.  All routers have a limited amount of devices that can be connected to them at one time.  Devices, such as printers, mobile phones, PC’s, laptops, tablets, cctv, smart boilers etc, will use the available bandwidth.  Please check your router to see how many devices are currently connected.  You can do this by logging into your router via a web browser.

What is Universe?

Universe is a user friendly cloud phone system.  With your own portal log-in, you are completely in control.  You can easily add/remove users and there are no limits on the amount of users you can have.  Call costs and features are included with every package, making this an easy way to budget your monthly costs.

Budget your monthly call costs with our VoIP Telephone Packages

Want to find out more?

Simply fill in the form below and we will be in touch soon to discuss how we can help.

Monster IT Services Ltd is a registered
Company in England and Wales.
Registration Number: 8396508

Registered Office:
175a Whiteway Road,
St George,
Bristol, BS5 7RR
© Copyright 2018 - Monster IT Services Ltd - All Rights Reserved


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